Redox Customer Connect Conference 2022

PHILADELPHIA, PA · October 18, 2022
The Philadelphia Masonic Temple, Library and Museum · 1 North Broad St

Only $99

It’s a celebration of healthcare innovation

Redox Connect Customer Conference is back for another gathering of healthcare innovators. This is the only industry event focused on bringing leaders in product, IT, administration, and clinical service to learn and exchange ideas on how data feeds innovation in an evolving marketplace. Join us in Philadelphia on October 18th for a full day of insights, connection and inspiring experiences.


8:00 – 9:00


9:00 – 9:30

Opening Remarks

Luke Bonney

9:30 – 10.15

Keynote Speech

e-Patient Dave deBronkart

Track 1: Visionary – Norman Hall

10:30 – 11:15

Driving healthcare workflows through with Redox API actions

with Alex Peitz and Elizabeth Ojo

Are you well-versed in APIs but new to healthcare interoperability? Learn how we help you design your ideal integrated workflows with our new API Actions and Recommendations tools

11:30 – 12:15

The realities and opportunity in healthcare cloud data migration

with Nick McKenzie

We’re seeing lots of health systems make decisions to aggregate their clinical data into a cloud repository, are you prepared for integration with that stack in lieu of the traditional EHR?

12:30 – 1:30


1:30 – 2:15

Canada, eh? : Making data useful abroad

with Kate Criniti and Clark Downum

Expanding outside the US, eh? So are we, and Canada is our first stop. In this session, we will share insights into the technical and legal requirements for working with PHI in Canada. We will also cover our journey of bringing Redox to Canada and what it means for you.

2:30 – 3:15

Speaking the same language: codeset normalization with Redox and IMO

with Alex P & IMO

Snomed, ICD, and free text, oh my! Have you ever struggled to match diagnosis codes across various standards? Come learn about how Redox and IMO are working to solve this problem together and what it takes to start normalizing.

Track 2: Developer – Egyptian Hall

10:30 – 11:15

Automate your integration management with Platform API

with Nick Hatt

Are you interested in automating actions that historically required manual management in the dashboard? Come learn about the Platform API and our automation tools for request limits, error handling, and filters.

11:30 – 12:15

Light it up without burning it down: Becoming a FHIR early adopter or fusing FHIR with partners

with Nick McKenzie and Elizabeth Ojo

FHIR is the future and the future is here. Learn about how Redox approaches FHIR for queries, events, and writeback and how we can help you integrate using FHIR no matter what your connecting partner supports on the other side.

12:30 – 1:30


1:30 – 2:15

The power of claims as a clinical application

with Nick Hatt

Join this hands-on session to learn about how to use claims as a clinical application.

2:30 – 3:15

Value of Nationwide Networks – Carequality and DirectTrust

with Colin Wearring and Garrett Rhodes

Point to point integrations can be extremely valuable, but take time, resources, and agreements to set up. In this session, learn about how Redox can support you in joining nationwide networks to speed up the integration timeline, using the data models you’re already familiar with today.

Track 3: Implementer – Ionic Hall

10:30 – 11:15

Integrate + Implement with Speed and Style

with Kaitlin Daugherty and Daniella Pentelute-Matutes

Tips on what makes a great install today and how we are thinking about making a better install tomorrow.

11:30 – 12:15

Differentiate with connection: Best practices for working with Healthcare Systems

with Kaitlin Daugherty and CaroLynn Brinckerhoff

While every healthcare system is unique, we’ll share some vocabulary, best practices, and industry trends that will help you make sure each healthcare system gets the most out of your product.

12:30 – 1:30


1:30 – 2:15

How the Redox Dashboard is evolving to support you

with Tristan Wearring and Kelsey Teel

Noticed some new buttons and sections in the dashboard? Come to this session to learn about what’s new in the dashboard and how it can increase you and your team’s productivity.

2:30 – 3:15

Redox Ecosystem + You’re live, now what?

with Kaitlin Daugherty and Brendan Iglehart

We will talk through strategies for deepening your integration with already live connections to make your product stickier with customers.

3:15 – 4:00


4:00 – 5:00

Customer Panel


Drinks and horderves with personal guided tours through museum gallery

Fuel for innovation

With a full schedule of sessions designed to help you navigate the world of healthcare data and accelerate your strategy.

Innovation and product leaders

Whether you are getting started or scaling out, health IT needs innovation in data exchange to deliver a better future. Redox has new tools to leverage technology to grow your business using data and integration.

Developers and architects

In an industry defined by 40-year-old protocols, health care developers have extra friction just to ship. Move past those protocols with new tools and tactics from Redox that modernize healthcare software development and give you new capabilities never available before.

Implementation managers

Are you a manager working with healthcare organizations to drive integrations? This track focuses on helping you predict, plan and deliver connections with providers, payers and other entities faster than ever before.

A venue for big ideas.

Redox Connect will be held this year at the Philadelphia Masonic Temple in the heart of Philadelphia. The Masonic Temple of Philadelphia was constructed in 1873. It is considered one of the great “wonders” of the Masonic world. Filled with artwork, frescos, stained glass, murals and sculpture, it is a visual treasure. It connects both Masons and non-Masons alike with architecture, history and grandeur.

Unwind and be inspired.

Join us at the Philadelphia Museum of Art for an evening reception. There will be drinks and food and a live performance from the Philadelphia String Quartet. Get inspired with private tours of this world class art collection.

Keynote speaker, e-Patient Dave deBronkart

Dave deBronkart, known on the internet as e-Patient Dave, is the author of the highly rated Let Patients Help: A Patient Engagement Handbook and one of the world’s leading advocates for patient engagement. After beating stage IV kidney cancer in 2007 he became a blogger, health policy advisor and international keynote speaker. An accomplished speaker in his professional life before cancer, he is today the best-known spokesman for the patient engagement movement, attending over 600 conferences and policy meetings in nineteen countries, including testifying in Washington for patient access to the medical record under Meaningful Use.

What to expect at Redox Connect

  • 15+ cutting-edge interactive breakout sessions, covering healthcare product strategy, thought leadership, and technical product deep dives
  • Thought-provoking keynotes aimed to educate and inspire, set in the inspiring Masonic Temple surrounded by an atmosphere of innovation
  • Food and friends – connect your healthcare network with the people using data to drive healthcare innovation
  • A design experience in the Masonic lodge- with ornate rooms of gothic architecture serving as a testimony to the power of building together
  • A fine art party at the Philadelphia Museum of Art will cap our day. This world-class art collection will be the back drop while you unwind, and build connections
  • Philadelphia’s downtown is an incredible walking city with great food and rich culture, it’s worth some time exploring. 

Pricing for Connect

*Current Redox customers can get discounted access through their Redox account manager

Tickets include:

  • Breakfast, lunch, and snacks
  • Full access to keynotes and breakout sessions
  • Exclusive Redox Connect swag
  • Admission to Reception party at Philadelphia Museum of Art including private art tours.