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Salesforce Health Cloud EHR Integration

EHR Integration is Table Stakes.

Salesforce Health Cloud and Electonic Health Record software systems are essential to managing patient populations and delivering patient care. Use Redox to ensure these systems work together.

A Salesforce integration powered by Redox allows you to:

  • Engage patients, members, and caregivers on any channel and device
  • Drive relationships at scale with segmentation and customized care plans 
  • Identify population health trends, manage patient engagement, stay on top of appointment rescheduling and more, or tailor your use cases to fit your needs

Contact us to learn more

Salesforce Health Cloud Integrations

Redox has been a trusted Salesforce Health Cloud integration partner since 2016.  We’re excited to expand our Health Cloud integration support with our new AppExchange listing.  Healthcare organizations and software vendors can now download pre-built mappings to set up their Salesforce integration with minimal effort.

Patient Demographics

Sync patient addresses with your EHR to ensure your communications get where they’re supposed to go.

Scheduling

Make sure patients have the transportation they need by knowing when their next appointment is scheduled.

Provider Records

Keep your provider credentials up-to-date in Salesforce with automated provider record updates.

Referral Coordination

Track referral fulfillment and make sure your patient is getting the services they need.

Clinical Data Exchange

Identify clinical high-risk patients and track the efficacy of care management programs.

Custom Workflows

Need something a bit more unique? Let us know what we’re looking for and we’ll see how we can help.

An Offering for Every Use Case



Self-Service Appexchange

A prebuilt solution for organizations with <500 SFDC licenses.
Read-only workflows from EHR to SFDC. Must have Salesforce Health Cloud.

  • Out-of-the-box EHR integration
    for Health Cloud
  • Supports several default interfaces
    with the ability to add additional data feeds if needed
  • Custom mapping allows for user flexibility and desired use case achievement
  • Fully managed implementation
    and ongoing 24/7 support including reconfiguration and EHR modifications
  • Flexible scaling across all HLS segments and verticals

+System Integrator Support

A solution for organizations with <500 SFDC licenses.
Required if using a non-Health Cloud Salesforce product or if integration scope goes beyond Basic offering.

  • Redox maintains relationships with a number of System Integrator partners.
  • These relationships allow Redox to provide a further level of customization by working with the SI to deliver unique use cases between Salesforce and a client’s EHR system.
  • Custom scopes supported include direct scheduling, results-driven patient engagement strategies, patient education, and more.
  • Rates are locked in place to provide superior value to Redox partners.

Get Started

Our team is ready to hear your Salesforce integration needs. Let us connect you with the right SI and chart a path forward.

Enterprise-Grade

A solution for large organizations and those leveraging Mulesoft
Full-service EHR integration support for enterprise Salesforce and Mulesoft + custom scope accommodations.

  • Designed for the largest enterprises with scale in mind
  • Bi-directional support for 22 data models
  • Ability to send EHR data to downstream systems such as Salesforce and thousands of other applications
  • Fully managed implementation
    and ongoing 24/7 support including reconfiguration and EHR modifications
  • Replaces need to manage DIY HL7/FHIR adaptors to connect EHR to Mulesoft
  • Lowers cost of ownership, increases the quality and depth of data inside Mulesoft

Learn More

Enterprise’s require custom solutions. Are team is here to offer a bespoke solution designed for your needs.

Integrate Salesforce with any
Electronic Health Record System

28+ Integrations with Allscripts

77+ Integrations with athenahealth

55+ Integrations with Cerner

22+ Integrations with eClinicalWorks

165+ Integrations with Epic

28+ Integrations with GE Centricity

41+ Integrations with Greenway

20+ Integrations with Meditech

41+ Integrations with NextGen

EHR Integration API for Healthcare Products

Optimize with Redox

Redox is a single, secure API endpoint that connects and integrates provider EHRs with healthcare products and services. One connection to Redox improves developer productivity with data infrastructure services to eliminate many of the challenges of ingesting, processing, and storing healthcare data.

HITRUST and SOC II compliant through your whole messaging infrastructure

In healthcare privacy is essential. Redox’s connections protect sensitive data with HIPAA compliance, HITRUST certification, and SOC 2® compliant infrastructure.

Redox’s security-first culture

Ready to Integrate Salesforce with any EHR?

Visit the Salesforce App Exchange to Get Started