Redox virtual care customers grow by 46 percent in four months

July 16, 2020

Remedy and other providers adjust to rising demand for virtual care via the Redox Rapid Deployment Model

MADISON, Wis.– Redox, the leading interoperability platform for health data exchange, today announced that Remedy, an on-demand virtual and in-person health care provider offering personalized and convenient care 24/7, is among 41 organizations that are working with Redox on virtual care solutions like remote patient monitoring (RPM) and telehealth. Remedy’s hybrid model of telehealth and in-home care offers a highly personalized patient experience that starts when the first appointment is scheduled and continues through the last mile of care. The company has seen its overall volume of patient encounters increase 600 percent in the past year.

Redox has added 13 virtual care customers to its network since March – a 46 percent increase in four months. Using the Redox Rapid Deployment Model, RPM and telehealth software vendors can go live and integrate with healthcare organizations in less than two weeks, a process that typically takes 16-18 weeks.

Vendors collect medical data in patient homes or care facilities using medical devices or self-reported apps, but the value of the data is in provider utilization. Redox connects virtual care devices and applications with health system electronic health records (EHRs). Redox’s network provides existing connections with 700+ healthcare organizations who use more than 40 different EHR vendors. Developers can use consistent application architecture, and a single connection to the Redox API for every customer and every workflow including scheduling, medical record access, and orders/results.

“Improving patient outcomes starts when the appointment is scheduled and continues through the after-care summary,” said Tabatha Erck, COO of Remedy. “Hundreds of patients each day schedule a virtual appointment, visit a Remedy drive-thru clinic, or invite us into their homes to care for them and their loved ones. Keeping track of the appointments and all of the data it generates is critical for our business. Collaboration with Redox’s platform ensures that regardless of variations between EHR systems and data formats, every one of our providers and clients can seamlessly and securely connect with our system.”

“For many people with chronic conditions, a routine doctor visit can not only be difficult but also costly. When the COVID-19 pandemic hit, we found a tremendously urgent need for virtual care solutions that improve adherence, curb readmissions, and improve patient outcomes,” said Niko Skievaski, co-founder and president of Redox. “But deploying a customized virtual care solution at a healthcare organization is complex. Based on our experience integrating a variety of virtual care solutions across leading health systems and EHRs, we’ve created a model to help virtual care software vendors deploy a bi-directional service in just two weeks as speed and efficiency have become vitally important.”

For more information about Redox’s virtual care solutions, you can view this whitepaper on “How Redox offers rapid deployment integration options for telehealth”.

About Redox

Redox accelerates the development and distribution of healthcare software solutions with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of more than 700 healthcare delivery organizations and 250 independent software vendors. Members of the Redox Network exchange more than 7 million patient records per day, leveraging a single data standard compatible with more than 40 electronic health record systems. Learn how you can leverage the Redox Platform at Please follow us on Twitter and LinkedIn.

About Remedy

Founded in 2015 by Dr. Jeremy Gabrysch, Remedy is an urgent care service that provides board-certified physician assistants and nurse practitioners to treat patients. Remedy provides a range of convenient ways to meet patient urgent care needs, including home visits, drive-through clinics and telemedicine appointments, all easily accessible from Patients receive a higher quality of care and convenience through Remedy’s more personal approach. Convenient Care is the future of the medical field, and the urgent care service that Remedy provides ensures quality with convenience. For more information, visit

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